Refund Policy

You can ask for a refund of fr0stbyte Pro or a credit pack within 14 days of the purchase.

After 14 days we usually cannot refund. If something went wrong with your purchase, write to us anyway.

• Email support@fr0stbyte.app with the email address you used at checkout and the order number from your Paddle receipt.
• Or use the link in your Paddle receipt, or look up your order at paddle.net.

• Paddle, our Merchant of Record, refunds the payment method you used. Your bank may take a few business days to show it.
• A refunded license stops unlocking fr0stbyte Pro.
• Credits from a refunded pack are removed from your balance, even if you already used them.
• A chargeback is handled the same way as a refund.

This policy adds to your rights under Paddle's Buyer Terms and consumer law. It does not reduce them.

Email fr0stbyte by Malik Ghani at support@fr0stbyte.app. The Terms of Service cover everything else about buying.